Message templates
Every email and text Detailed Auto Pros sends customers — branded for what it does. Pick a real customer to see their actual correspondence, or toggle premium vs. everyday service to see how the accent color changes.
The accent switches automatically by what was booked.
Emails (7)
Lead acknowledgement
Confirm we got the request + set the 2-hour SLA
Subject: We got your request — quote coming within 2 hours
Appointment confirmation
Confirm a booked job with date/time/address
Subject: You're booked — Thursday, May 29 at 10:00 AM
Reminder — 24 hours
Day-before reminder, reduce no-shows
Subject: Tomorrow: your Ceramic Coating at 10:00 AM
Reminder — 2 hours
Same-day heads-up before arrival
Subject: We're on the way in ~2 hours
Review request
Ask for a Google review 24h after the job
Subject: How did we do? (30 seconds)
Post-service thank you
Thank + light cross-sell after the job
Subject: Thanks for choosing Detailed Auto Pros
Rebook nudge — 90 days
Win-back / maintenance reminder
Subject: Michael, time to refresh the Porsche 911?
Text messages (7)
Missed-call text-back
Auto-reply to a missed call · Fires on missed call
Form auto-reply
Instant reply to a form submit · Fires on form submit
Joe notification
Alert Joe of a new lead · Fires to Joe on new lead
Booking confirmation
Confirm a booked slot · Fires on booking
Reminder 24h
Day-before reminder · Fires 24h before
Reminder 2h
Same-day heads-up · Fires 2h before
Review request
Post-service review ask · Fires 24h after completion